dhaka1's Privacy Policy

Information We Collect

dhaka1 collects various types of information during your account registration, use of services, and interactions with the platform. The types of information collected are described in detail below:

1.1 Registration and Identity Information

• Full name (as it appears on your national ID card)
• Date of birth (for age verification — minimum 21 years old)
• Email address
• Mobile number
• Username and password (stored in encrypted form)

1.2 Financial and Transaction Information

• Details of deposit and withdrawal transactions
• bKash, Nagad, or Rocket mobile banking account numbers
• Transaction date, amount, and method
• Bonus claims and wagering history

1.3 Technical and Device Information

• IP address and geographic location (at country level)
• Device type, operating system, and browser information
• Cookie and session data
• Time spent on the platform and logs of pages visited

1.4 Gaming Activity Information

• Game history and betting information
• Win and loss records
• Responsible gaming limits and self-exclusion information

Information Sharing and Disclosure

dhaka1 does not sell, rent, or trade your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Service Partners

With payment processors (bKash, Nagad, Rocket), game software providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe), and technology infrastructure providers — only the information necessary to perform the service. These partners are contractually bound to maintain the same privacy standards as we do.

3.2 Legal Obligations

Where we are required to disclose information under a court order, a lawful request from an investigative authority, or applicable law, we will comply. In such cases we will provide only the information legally required.

3.3 Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new entity. Users will be notified in advance in such cases.

Data Retention and Security

5.1 Data Retention Period

We retain your personal information only for as long as is necessary to provide services or to meet legal obligations. Even after an account is closed, transaction records may be retained for a specified period as required by law.

5.2 Security Measures

dhaka1 follows industry-standard security practices to keep your information secure:

• SSL encryption: All data transfers are secured through TLS/SSL encryption.
• Password hashing: Your password is not stored directly — only an encrypted hash is kept.
• Access controls: Only authorized staff can access the information they need.
• Regular security audits: Our systems undergo regular security testing.
• Firewall and intrusion detection: To prevent unauthorized access.

That said, no method of data transmission or storage on the internet is 100% secure. We take every precaution, but we cannot guarantee complete security.

Protection of Minors

dhaka1 strictly provides services only to those aged 21 and above. We do not knowingly collect any personal information from minors.

An age verification process is followed at the time of registration. If we find that a person created an account while under 21 years of age, that account will be immediately closed and the collected information will be deleted.

If you believe a minor is using our platform, please notify our support team immediately.

Policy Changes and Updates

dhaka1 reserves the right to change or update this privacy policy as needed. For any significant changes, we will:

• Post a prominent notice on the website.
• Send a notification of the changes to your registered email.
• Update the "Last Updated" date at the top of the page.

If you continue using the platform after a revised policy is published, you will be considered to have accepted the revised policy. We therefore recommend visiting this page regularly.